Privacy Policy
Last Updated: July 5, 2026
True Rate Lending ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
01. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, mailing address, Social Security number, income information, and financial data when you:
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Fill out a contact form or loan application
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Request a rate quote or pre-approval
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Communicate with us via email, phone, or in person
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Subscribe to our communications
02. How We Use Your Information
We use the information we collect to:
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Process and evaluate your mortgage application
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Communicate with you about your loan and our services
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Provide customer support and respond to inquiries
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Comply with legal and regulatory requirements
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Improve our website and services
03. Information Sharing
We do not sell your personal information. We may share your information with lenders, financial institutions, appraisers, title companies, and other third parties necessary to process your mortgage application. We may also disclose information as required by law or to protect our rights.
04. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
05. Your Rights
You have the right to:
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Access and request a copy of your personal information
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Request correction of inaccurate information
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Request deletion of your personal information
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Opt-out of marketing communications
06. Contact Us
If you have any questions about this Privacy Policy, please contact us at min.l@trueratelending.net or call us at (626) 678-6178.